Privacy Policy

This document was last updated on April 16, 2024

At Refixx, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website, products, and communications.

By using our services or providing your personal information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

Information We Collect

We collect personal information that you provide to us voluntarily, such as when you contact us through our website, place an order, or communicate with us via email or phone. The types of personal information we may collect include:

Contact information (e.g., name, email address, phone number)
Shipping and billing address
Payment information (e.g., credit card details)
Communication preferences

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior using cookies and similar technologies. This information helps us improve our website and tailor our services to better meet your needs.

How We Use Your Information

We use the personal information we collect for the following purposes:

Processing and fulfilling orders
Providing customer support and responding to inquiries
Communicating with you about your orders, products, and services
Sending promotional offers, newsletters, and marketing communications
Personalizing your experience and improving our services
Analyzing website usage and performance

Disclosure of Your Information

We may share your personal information with third parties only in the following circumstances:

With service providers who assist us in operating our business and providing our services (e.g., payment processors, shipping carriers)
With third-party partners for marketing purposes, but only if you have consented to such sharing
When required by law or to protect our legal rights, property, or safety
In connection with a merger, acquisition, or sale of assets, where your personal information may be transferred to the acquiring entity

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications from us by following the instructions provided in such communications or by contacting us directly.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at refixrepairnow@gmail.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.